New Hampshire
1D Commons Dr, Units 21 & 22 Londonderry, NH 03053 (603) 769-8981| Office | Mon to Fri, 8 AM to 5 PM |
|---|---|
| Admissions line | Answered 24/7 |
Admissions line answered 24/7. Offices open Mon to Fri, 8 AM to 5 PM. (603) 769-8981 Text
Verify Insurance
Admissions
There is no price list on this page, because the number depends on your level of care, how long you stay and what your plan covers. What we can tell you is how the cost is built, what insurance usually pays at each level, and how to get an exact figure before anything is scheduled. One call, and admissions has it for you in minutes.
Prefer to text? Text (603) 769-8981
What happens when you call
The admissions line is answered 24/7. A real person picks up, no menu and no callback queue.
We check your insurance with the carrier at no cost and tell you what your plan covers.
A clinician talks through what is going on and matches you to the right level of care.
We schedule your first day, same day in many cases, at the office closer to you.
What we will ask: your name, a callback number, which state, and only if you have it, your insurance card.
By level of care
Outpatient treatment is billed by the level of care and the number of days or sessions, not by the month or the program. More clinical hours means a higher billed amount, and a higher billed amount means the carrier looks more closely before it authorizes. Here is how that plays out at each level we offer. None of it includes room and board, which is the main reason outpatient care costs a fraction of a residential stay.
Assessment and benefits verification: Free. Admissions verifies your plan with the carrier at no cost and with no obligation, and the confidential clinical assessment that decides your level of care is part of admissions, not a separate charge.
Day Treatment (Partial Hospitalization in New Hampshire): The most clinical hours per week, so the highest billed amount of our levels. Most plans cover it as a behavioral health benefit at a higher level of care, which usually means the carrier authorizes a set number of days at a time and reviews progress before approving more. Your deductible, copay or coinsurance applies as it would to other medical care.
Intensive Outpatient (IOP in New Hampshire, Evening Treatment in Massachusetts): About half the hours of Day Treatment, so roughly half the billed amount, whether you attend by day or on Monday through Thursday evenings. Most plans cover it as outpatient behavioral health care, often with a per-session copay or coinsurance after the deductible.
Outpatient Program: Weekly individual and group sessions, billed per session. The lowest cost level of care and the one most plans treat like any other outpatient therapy visit.
Medication-assisted treatment: Two parts. The counseling and medical visits are usually covered under your plan's behavioral health or medical benefit, alongside whichever level of care you are in. The medication is usually covered under the pharmacy benefit, with the monthly Vivitrol injection often billed under the medical benefit instead, sometimes after prior authorization. Admissions checks both parts.
Medical detox, when it is needed first: Not provided on site. When we arrange it with a partner facility, that facility bills your plan for the detox stay, and we plan your start with us for when it is complete. Admissions helps you understand both pieces so nothing is a surprise.
The words on your card
Whatever your plan, the same handful of terms decide your share of the bill. Admissions explains each of them for your plan before you start.
The amount you pay for covered care each year before the plan starts paying its share. If you have already met it this year through other medical care, your share of treatment is smaller.
A fixed amount per visit or session, common for outpatient levels.
A percentage of the billed amount you pay after the deductible, common for higher levels of care.
The most you pay in a year for covered in-network care. Once you reach it, the plan pays the rest. A course of treatment often reaches it.
The carrier's approval before certain care begins, typical for Day Treatment and for some medications. Admissions requests it for you.
Whether your plan has a contract with us. In-network care costs you less. Admissions tells you which of your benefits apply at our Londonderry or Needham program.
MassHealth and NH Medicaid
In Massachusetts, MassHealth covers substance use treatment, including outpatient levels of care, through its ACO and managed-care plans. Coverage at our Needham program depends on your specific MassHealth plan, so call and we confirm your benefits before your first visit. Massachusetts also runs its own marketplace, the Health Connector, and income-eligible residents may qualify for subsidized ConnectorCare plans. State parity law requires most plans to cover medically necessary addiction treatment on par with other medical care.
In New Hampshire, Medicaid is delivered through Granite Advantage managed-care plans such as WellSense Health Plan, NH Healthy Families and AmeriHealth Caritas New Hampshire, and our Londonderry program works with them. Federal parity law applies to these plans too.
We are not in network with Medicare at this time. If Medicare is your primary insurance, FindTreatment.gov, the federal treatment locator, can point you to programs that accept it, and if you have another plan alongside Medicare, call and we will check it. Veterans can use VA Community Care at both centers, and we work with TRICARE for military families.
If you do not have insurance, if your plan does not cover a level of care, or if you would rather not use insurance, ask admissions. Self-pay arrangements are handled case by case, based on the level of care and the length of your program, and admissions will tell you the figure and the options before anything is scheduled. We do not publish a price list because a number without a level of care and a length behind it would mislead you in one direction or the other.
Whatever you decide, the sequence is the same: call, tell us what you have or do not have, and get a specific answer. Nobody is asked to commit to treatment before they know what it will cost them.
Get an exact quote
Your name and a number is all we need to start. Admissions checks your benefits with the carrier at no cost and calls you back with what your plan covers at each level of care and what your share would be, usually within minutes during the day. If you have your card handy, the next step asks for your member ID so the check is exact. Admissions line answered 24/7.
Frequently asked
Our locations
New Hampshire
1D Commons Dr, Units 21 & 22 Londonderry, NH 03053 (603) 769-8981| Office | Mon to Fri, 8 AM to 5 PM |
|---|---|
| Admissions line | Answered 24/7 |
Massachusetts
392 Chestnut Street, Suite 200 Needham, MA 02492 (603) 769-8981| Office | Mon to Fri, 8 AM to 5 PM |
|---|---|
| Admissions line | Answered 24/7 |
Get started
One call, and admissions verifies your plan, explains your share and books a confidential assessment, often the same day. Admissions line answered 24/7.
Prefer to text? Text (603) 769-8981
Two locations
Clear Steps Recovery has treatment centers in New Hampshire and Massachusetts.